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Bi-Lo and Winn-Dixie's in-store pharmacies now offer “Refill Sync,” a free service that synchronizes customers’ maintenance medication prescriptions so that all scripts -- regardless of refill dates -- can be filled at the same time.
“We know our customers don’t have time to make multiple trips to the pharmacy each month to pick up their prescriptions,” said John Fegan, Bi-Lo’s VP of pharmacy. “With Refill Sync, it makes no difference when scripts were originally prescribed, we can synchronize them all.”
Customers must opt into the Refill Sync program. Once enrolled, they choose the most convenient date for prescriptions to be filled and receive a courtesy call a week before to verify any changes. After the prescriptions have been filled, the pharmacists will call customers to confirm they are ready for pickup. Pharmacists also will provide consultations to customers to discuss any questions, problems or concerns about their health or medication.
Bi-Lo Holdings LLC, the parent company of Bi-Lo and Winn-Dixie grocery stores, operates 684 grocery stores and 482 in-store pharmacies throughout the eight southeastern states of Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee.