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ECR Software Corporation (ECRS) next week will debut its concept for a new consumer checkout experience it refers to as “an experience highlighted by unprecedented speed and accuracy and a level of consumer usability that is extraordinarily simple and enjoyable.”
The vendor will highlight its new project, code-named “RAPTOR” (Retail Application Prototype Testing of Operational Robotics) during the National Retail Federation (NRF) Annual Convention and EXPO. RAPTOR was designed specifically to test new methods in maximizing transaction flow while simultaneously improving customer service, and strives to deliver the world’s fastest, and most pleasurable consumer checkout experience.
"In retail, like all business, you don't excel by following others," said Pete Catoe, ECRS founder and CEO. "RAPTOR has allowed ECRS to break away from the conventional and try new 'what if' scenarios. We are demonstrating that extreme productivity and customer service no longer have to be mutually exclusive."
ECRS’ next generation software, Catapult Transaction Server, coupled with Datalogic’s Portal Scanner combine to create a new solution that will be demonstrated in the ECRS booth (2261) at NRF on Jan. 14-15, 2013. ECRS will demonstrate complex, high volume, “real world” grocery transactions using the RAPTOR system to display extreme processing speeds, accuracy, and usability.
The RAPTOR demonstration will showcase new, patent pending Catapult features that will challenge the current point-of-sale orthodoxy, delighting consumers and elevating their shopping experience. These technologies include: Projected Consumer Guidance, Hands Free Attendant Control, Distributed POS Workload, Device-Aware Consumer Guidance, and Preemptive Exception Handling.
The Java based Catapult is a dynamic, highly automated software application with a modern server architecture developed to serve up the same transaction business logic for all in-store retail applications, including traditional point-of-sale, automated scanning, self-checkout, pay-stations and Mobile POS. All applications will be demonstrated at NRF as a single, homogeneous in-store system.