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An alarm system that went off last week at the Rochester, N.Y. corporate headquarters of Wegmans Food Markets reportedly triggered a computer shutdown that affected all 71 of the chain's stores across five states.
As a result of the malfunction on Wednesday, no Wegmans location was able to process credit, debit, or gift card transactions for about four hours.
"At this time, we really don't know why the fire alarm went off," Wegmans spokeswoman Jeanne Colleluori told Rochester TV station WHAM, channel 13. "There was not a fire. But we're still investigating as to why it went off so we can be sure it doesn't happen again in the future."
The alarm was designed to shut down power to protect the computers in the event of a fire.
Wegmans officials were unavailable for further comment.