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Family Dollar plans to offer bill payment and financial services kiosks at 10 of its El Paso, Texas, locations to enable cash-preferred customers to make expedited bill payments on their wireless, utility and other accounts.
The retailer is working with Burnaby, British Columbia-based multichannel bill payment processor TIO Networks on the pilot. As part of the test, customers will also be able to purchase prepaid products and services, transfer money to family and friends around the world, and reload prepaid debit cards.
Shoppers can use the TIO kiosks to access accounts and view balances on select billers without the need to have an account number present. Payments are made by feeding the cash directly into the TIO terminal’s note acceptor. Once the cash is accepted, TIO uses an Internet link to ensure timely posting of the payment. The Family Dollar kiosks allow customers to navigate applications in either English or Spanish, and complete financial transactions by either printing or sending their receipt to an e-mail address of their choice.
Matthews, N.C.-based Family Dollar operates more than 6,600 stores in 44 states.