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Giant Eagle will begin offering free prescription-drug delivery to customers’ homes in central Ohio next week.
“If we do right for our customers, they will do right for Giant Eagle,” Brett Merrell, senior VP of health and wellness at Pittsburgh-based Giant Eagle, told The Columbus Dispatch. “We believe it’ll increase their loyalty. More and more customers will think of Giant Eagle as their grocery store, think of Giant Eagle pharmacy as their drugstore.”
Starting Monday, Giant Eagle will deliver prescriptions free within a 10-mile radius of each of its 22 central Ohio supermarkets with in-store pharmacies, said Anthony Mollica, VP of pharmacy operations. “As someone who’s worked behind the counter as a pharmacist, I can tell you this is going to fill a need that a lot of our patients have,” Mollica said.
Deliveries are expected to be made between 10 a.m. and 5 p.m. on weekdays; prescriptions phoned in by 10 a.m. likely will be delivered the same day. Orders placed after 10 a.m. Friday will be delivered Monday, Mollica said. Customers can pay over the phone with credit or debit cards, or on delivery with plastic or cash.
Elsewhere in central Ohio, Kroger has offered free home-prescription delivery from all 124 stores in its Columbus district for years, while a handful of small, family-owned grocery chains in Ohio have offered prescription delivery for some time, The Dispatch reported.