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The Global Market Development Center (GMDC) has teamed up with Recall InfoLink to offer a new service that provides rapid product recall and withdrawal notification communications for its members, which include wholesalers, retailers and suppliers.
The services include unlimited reach across the supply chain, real-time information sharing, multiple communication modes, regulatory compliance and mock recalls.
“Recall InfoLink operates this product recall process management service to help businesses protect their brand, customers and businesses during product recall events, using state-of-the-art technology,” said Dave McConnell, president and CEO of Colorado Springs, Colo.-based GMDC, a global trade association dedicated to serving general merchandise and health beauty and wellness retailers, wholesalers and suppliers.. “Recall InfoLink connects wholesalers, retailers and supplier members together instantaneously to speed up the information flow, eliminate confusion, save money and, most importantly, protect the customer. The right messages are delivered to the right people, so recalled products get quickly removed from sale and supply.”
According to GMDC, Using Recall InfoLink helps wholesalers, retailers and suppliers reduce the cost of each recall by reducing the labor required to process them, provide a high level of service and support to customers, protect product supply by expediting the removal of recalled items from the system, simplify the fulfilling of regulatory compliance requirements, and document the actions taken and inventory amounts affected to facilitate the credit and resupply processes.
“Recall InfoLink’s step-by-step Process Wizards simplify the steps it takes to process a recall. By sharing targeted information with stakeholders and providing outstanding customer service, Recall InfoLink eases the stress of recalls and helps protect what is most valuable,” said Roger Hancock, founder and CEO of Boise, Idaho-based Retail InfoLink. “The Recall InfoLink system helps each segment of the product supply chain make better, faster decisions to protect their brand, their customers and their business partners.”
Wholesalers, retailers and suppliers can sign up to view a personalized demonstration of the Recall InfoLink Web-based system at http://recallinfolink.com/wizard_training.php. GMDC members receive a 33 percent discount on the startup fee.