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Progressive Grocer, the Center for Advancing Retail & Technology (CART), and National Grocers Association (NGA) are seeking to understand the use of technology by independent retailers and the associated challenges. Because technology has become pervasive in all areas of retail, we will be doing two surveys. The first is focused on the use of technology related to marketing and digital shopper engagement. The second survey, which will be conducted in several months, will address in-store technology, operations-related technology and enterprise systems.
CART and NGA will use the findings to develop technology scorecards to help independent retailers understand how their use of technology compares to their peers and to assist retailers in developing a roadmap for future initiatives.
This survey is provided by The Retail Feedback Group. All responses will remain confidential and results will only be presented in aggregate form. We appreciate retailers taking the time to complete the survey and provide us the material to assist you in the future.
As our thanks for your participation, those who complete the survey will be entered into a drawing for one IPad Mini and one complimentary NGA Show Registration.