Microguide

Retail Grocery Microguide

8/10/2018

The grocery retail landscape has transformed dramatically. In the age of checkout-free shopping and autonomous robo-retailers, you can no longer compete on product, price or service alone anymore. In this day and age, the company with the best customer experience wins.

Your associates can make or break CX, so it’s imperative that you equip them with the tools and knowledge they need to succeed.

Read this eBook to discover:

  • The critical role your associates play in the customer experience
  • How to empower your associates and drives competitive advantage
  • Real-world examples of how leading grocers are using microlearning to hit business targets
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