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NEW YORK -- Regional grocer Balducci's plans to upgrade its point-of-sale systems chainwide rollout, including its Food Lover's Market stores in Manhattan and Washington, D.C.
The retailer will install Wincor-Nixdorf's StoreForward POS software, a server-based Java point-of-sale (POS) application that is optimized for thin-client computing -- lowering Balducci's total cost of ownership while providing a more stable, robust operating environment, according to the Austin, Texas-based vendor. The system's features include a server-based architecture, an accounting system that provides real-time access to critical sales information down to the store level, and a built-in SQL database with flexible reporting functions.
For POS hardware Balducci has selected the BEETLE /NetPOS systems with a sealed chassis, which helps to prevent the intake of particulates that can damage the system. To optimize valuable and limited counter space, Wincor mounted the flat-panel display and printer on a swing arm above the counter.
"The reliability and stability of StoreForward POS running on Wincor Nixdorf hardware will greatly increase system uptime at Balducci's stores, helping us speed customers through the checkouts during peak shopping hours," said John Stroke, director of information services, Balducci's. "By improving throughput, the new POS solution plays a key role in helping Balducci's increase customer satisfaction."
Formerly operating under the names Hay Day Country Farm Market and Sutton Place Gourmet, Balducci's was purchased in November 2003 by a group headed by Bear Stearns Merchant Bank, which began a major repositioning of all stores under the Balducci's name, with the new tag line "Food Lover's Market."
Balducci's flagship store opened in December 2005 in Manhattan, and an 11th store is set to open in Washington D.C.'s Penn Quarter later this spring.