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DALLAS -- 7-Eleven Inc. signed plans to more than double the size of its advanced-function financial services kiosk program and replace other in-store automated teller machines (ATMs) at various 7-Eleven locations throughout the United States.
The convenience store chain signed a five-year agreement with NCR, which includes NCR's servicing the majority of 7-Eleven stores' existing base of non-NCR ATMs. A dedicated service management office will monitor service delivery performance on an ongoing basis. The 7-Eleven units use NCR's Personas M Series ATMs and APTRA software platform for enhanced Windows-based functionality.
The value of this agreement has not been disclosed; however, it also includes hardware and software maintenance services and incident management. Rollout will begin this month.
7-Eleven's existing network of 1,050 advanced-function financial kiosks is one of the most expansive uses of check-imaging technology in the ATM marketplace today. NCR manufactured the prototype, which was first introduced in Austin in 1998. Based on NCR's Personas M Series, the kiosks offer more functionality than an ATM unit. Its product line includes check cashing, Western Union money orders and transfers, bill payment and Verizon long distance services. The goal in offering these services is to provide banked, unbanked, and under-banked customers with easy-to-use, self-service options in convenient 7-Eleven locations.
"Our network offers financial access and convenience to the mass consumer market, not just to the population who have bank accounts and ATM cards," said Rick Updyke, v.p. of business development for 7-Eleven. "We've proven the acceptance of these services in more than 1,000 7-Eleven stores across the United States. In addition, we are currently using Check 21 capabilities to electronically deposit checks several times a day and are positioned to accept consumer bank deposits. NCR and 7-Eleven have come a long way together, and we look forward to expanding our program with NCR."