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CHARLOTTE, N.C. -- Harris Teeter opened its Uptown Charlotte store this week to serve a growing urban community. The 18,000-square-foot store is smaller than Harris Teeter's conventional prototype, but contains the same product selection.
The store looks like an outdoor market. One side of the store is built for walk-in traffic, complete with a coffee garden and readily available deli items, as well as a long bar-style checkout lane that promises to speed orders. The checkout counter was designed like those commonly found in Manhattan eateries. Everyone will queue in one line and step up to the long counter to pay. "It allows an ease of entry and exit to and from the store while also providing a face-to-face greeting with our cashiers and time for the excellent customer service our shoppers have come to expect," said Al Lentz, v.p. for store development at Matthews, N.C.-based Harris Teeter.
"We are giving Charlotte a community-inspired, Uptown food market," said Fred Morganthall, president of Harris Teeter. "Our designers and builders worked in tandem with the city of Charlotte to custom-fit our newest grocery store into the pattern and pace of Uptown."'
Another unique feature of the store is a two-story wine library. A modern steel staircase and balcony add storage space for Harris Teeter's international wine varieties. "It is a creative way to make sure we have someone's favorite wine for any occasion while making the best use of this tall space," adds Lentz.