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WEST BRIDGEWATER, Mass. -- Shaw's Supermarkets announces the introduction of a new online shopping service, Shaw's By Request, that provides customers easy access to more than 30,000 products. Shaw's By Request is being launched on Friday, June 6, 2003, and will provide customers with access to a wide variety of regional and ethnic food, baby care and beauty products, natural and organic items, pet supplies, and even electronics.
Shaw's customers can shop from over 30,000 items - all from the convenience of their home. If customers cannot find the items they are seeking, they can fill out an online request form. The service will look for the item and respond to customers within ten business days. To use the service, Shaw's customers simply log onto www.shaws.com where they will find a link to Shaw's By Request. Simple on-screen instructions enable shoppers to either search for a specific item or browse the broad assortment of products and categories. All purchases are shipped directly to the customer.
"Offering customers quality products and exceptional service are hallmarks of Shaw's business," said Terrence Donilon, Shaw's Spokesperson. "With the launch of Shaw's By Request, the Company is providing customers an even wider variety of products and services to choose from."
Shaw's By Request is powered by neXpansion's Endless Aisle technology. "Our Endless Aisle technology provides retailers with an ideal way to better serve their customers' needs," said Lisa Kent, president and CEO of neXpansion. "With Shaw's By Request, customers will be able to conveniently order many more products from Shaw's."