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PRINCETON, N.J. - 7-Eleven Inc., through its third party logistics provider, Cardinal Logistics Management Inc., has selected Voxware's VoiceLogistics system for installation in its Fullerton, Calif., facility.
As part of the contract between Voxware and Cardinal, Voxware will deliver system and application software, hardware, RF infrastructure, professional services, and ongoing maintenance for 60 VoiceLogistics users at 7-Eleven's new 100,000-square-foot operation in California, operated by Cardinal. The system will support a multi-lingual work force.
"We have a unique operation from which we will receive, sort by store, and distribute a variety of fresh products every day of the year. Our Southern California Combined Distribution Center (CDC) will service approximately 700 locations in the Greater Los Angeles and San Diego markets," said Dave Michalski, national director of logistics/distribution for 7-Eleven. "We have seen the potential of a speech-based system, and believe Voxware can deliver the right combination of technology and techniques to dramatically improve the efficiency of our demand chain logistics operations," added Michalski.
This project will initially provide VoiceLogistics applications in both dry and chilled environments, to effectively sort and distribute products to 7-Eleven stores. In addition, 7-Eleven will be using Voxware's VoxView web-based reporting utility. VoxView will provide both 7-Eleven and Cardinal Dedicated Logistics with comprehensive reports and online displays of key performance metrics related to this facility's operations. It will also allow real-time visibility and management control of operations from both the Fullerton, CA facility and from 7-Eleven's corporate offices. It is anticipated that additional applications, including inventory management and transfer, will be added within the next six to nine months.
Based on the successful implementation of VoiceLogistics at the Fullerton facility and further review by 7-Eleven, Voxware and 7-Eleven anticipate the possible development of plans for further deployment of the VoiceLogistics solution at other sites.