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JACKSONVILLE, Fla. & WHITE PLAINS, N.Y.- IBM, Productivity Solutions Inc. (PSI) and Giant Eagle announced on Friday that Giant Eagle is installing the new ACM Self Checkout Solution from PSI and IBM in its grocery stores throughout Ohio and Pennsylvania.
These ACM Self Checkouts are now in 35 Giant Eagle stores, as part of a previously announced 60-store project, and already have processed more than $100 million of groceries. The ACM solution from PSI and IBM makes self checkout available to all shoppers with its ability to allow shoppers with either large or small baskets to scan their order and -- without the need for a cashier -- pay with cash, credit cards or debit cards.
"At Giant Eagle, we are committed to provide our customers with the best possible service and convenience," said Jack Flanagan, executive vice president, retail operations, for Giant Eagle. "The ACM, with its ability to handle both full and express-size orders easily, offers us enhanced customer service options. These new units now include IBM's point-of-sale (POS) components as well as IBM's services and support. Our customers are telling us that they value this new technology as an important part of their shopping experience because it is fast, convenient and fun to use every time they shop."