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Triversity Inc., a software provider delivering multi-channel, customer-centric solutions for the retail industry, announced a partnership with The MacLaren Group, a provider of customized learning solutions that meet the specific business needs of retail clients, and can be delivered via workshops or state-of-the-art Web-based training. Under the terms of the partnership, The MacLaren Group will handle all direct client training on behalf of Triversity.
Throughout their longstanding relationship, The MacLaren Group has developed Triversity's certification programs, support curriculum and implemention curriculum. The MacLaren Group will now focus on expanding core curriculum across the entire Triversity product suite including Transactionware, Transnet, Allegiance, FraudWatch and Virtual Store.
"We are extremely pleased to have the opportunity to work more closely with Triversity's clients," said Mark MacLaren, principal, The MacLaren Group. "Our business focus has been in turning training 'events' into business solutions. The fact that Triversity offers market-leading solutions that allow retailers to interact more effectively with their customers makes it imperative the training be more than 'point and click.' Our training initiatives will ensure retailers maximize the benefits offered by Triversity's solutions in the most cost effective manner."
"In today's competitive retail environment, it is critical that time spent on employee training be effective and useful" said David Thomas, president and CEO, Triversity Inc."The MacLaren Group's track record and expertise ensure our clients receive expert training that is customized to the unique needs of their organizations."