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Target Corp. has formed a digital advisory council, as part of the Minneapolis-based retailer's efforts to accelerate its digital transformation.
The latest tech-related move in the aftermath of last fall's data breach at Target, this panel of technology industry leaders will help guide the retailer's omnichannel strategies and push it to innovate faster, and discover new ways to leverage technology to enhance the guest experience, both online and in stores.
“We believe this council can play an important role in Target’s digital transformation – one of our top priorities as a company,” said Casey Carl, Target's president of omnichannel. “This new group is bringing their tremendous talents and experience to help guide Target’s strategies and tactics. They’re also providing fresh, disruptive ideas that will help us re-invent the Target run for tomorrow’s guests.”
The council will meet quarterly as a group with Carl and others driving Target’s omnichannel strategies, including Target.com and mobile teams, the enterprise strategy team and other Target leaders. Council members, who will serve two-year terms with an optional third year, also will be called upon to provide guidance on various topics and to help Target connect with other tech leaders.
Council members are Ajay Agarwal, managing director of Bain Capital Ventures; Amy Chang, the CEO and co-founder of Accompani who formerly led Google Analytics; Roger Liew, chief technology officer of Orbitz Worldwide; and Sam Yagan, CEO of the Match Group and CEO/founder of OkCupid.
Boost to Web, Mobile Teams
Additionally, Target is bolstering its internal digital talent with plans to hire at least 50 new software engineers this year for Target.com and mobile product teams. The engineers will be primarily based in Minneapolis, where they will work as part of the company’s new digital product teams. Some new engineers will be based in Target’s San Francisco office.
In the past year, Target has launched a number of successful digital initiatives, including the mobile coupon app Cartwheel, Target Subscriptions and Store Pickup, which allows guests to buy online at Target.com and pickup in a store. Target is now enhancing and expanding these services while also beginning to test new offerings like same-day delivery and the ability to ship online orders from stores.
“Target is pursuing an aggressive omnichannel agenda and we want to go faster,” Carl said. “We’re confident that efforts such as creating the council and adding new engineering talent to our organization will help us achieve our goal of becoming a leading omnichannel retailer.”
Target Corp. operates 1,916 stores in the United States and Canada.