You are here
Health Communications Inc. (HCI) has released eTIPS Off Premise 3.0, a new and improved version of its online training and certification program specifically designed for clerks, cashiers, and managers of grocery, convenience and package stores.
As in previous versions of the program, eTIPS Off Premise 3.0 participants watch video clips and are asked to assess customer needs from legal and alcohol-related perspectives. The course provides participants with strategies for preventing alcohol sales to underage and/or intoxicated customers.
The latest version of the program, however, aims to enhance the overall student experience through a newly designed HTML5 course providing better stability, new features, and improved content. As an alternative to Flash, HTML5 technology offers a more effective way to deliver eTIPS courses on computers and mobile devices.
In addition, HCI has made several refinements based on customer feedback. The eTIPS Off Premise 3.0 courses have a sharp new look, the videos are much larger and clearer, and the courses include downloadable Job Aids that can be used for reference after the course is completed.
“It is imperative that operators keep their customers safe, while protecting their employees, stores, and franchises from lawsuits,” said Adam Chafetz, president and CEO of Arlington, Va.-based HCI. “By certifying their employees through eTIPS, store owners are proactively taking measures to prevent underage sales, drunk driving, and intoxication. In addition, stores will improve customer service and demonstrate to the community that they are in the forefront when it comes to preventing alcohol sales to underage or intoxicated customers.”
Over 35 years, HCI has certified more than 5 million servers worldwide via TIPS (Training for Intervention ProcedureS), a classroom-based training program that enables servers and sellers of alcohol to recognize potential alcohol-related problems, and teaches them how to effectively intervene to prevent alcohol-related tragedies. The eTIPS, program makes that training available in both the classroom and online.