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Giant Eagle Inc. has implemented a new transportation management system to help build a next-generation supply chain on a single platform.
The new system, from Manhattan Beach, Calif.-based supply chain technology provider Manhattan Associates Inc., simplifies Giant Eagle’s IT infrastructure by reducing its number of systems from five to one. The complexities of the grocer’s supply chain require advanced efficiency to quickly respond to changing consumer demands while maintaining exceptional customer service and supporting a growth plan.
The implementation integrates Giant Eagle’s inbound and outbound transportation systems, consolidating three separate systems into one, thus eliminating empty miles, reducing overall operating expenses, and improving customer service while automating the process. Additionally, the grocer will optimize sourcing and the use of all fleet and carrier assets, regardless of origin or destination.
“We now have the ability to see orders from a network-wide perspective and can consequently optimize both shipments and electronic communication with shippers, manufacturers, distributors, transportation providers and stores — providing significant benefits to our operations,” sais Joe Hurley, Giant Eagle's SVP, supply chain.
Pittsburgh-based Giant Eagle, which was recently named as Progressive Grocer's 2016 Retailer of the Year, operates more than 420 stores throughout Pennsylvania, Ohio, West Virginia, Maryland and Indiana.