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ARLINGTON, Va. -- Health Communications, Inc. (HCI) here has rolled out eTIPS for Off Premise, an online training and certification program for cashiers and managers in convenience, grocery, and liquor stores.
TIPS (Training for Intervention ProcedureS) is an classroom-based alcohol training program with the aim of preventing underage drinking, intoxication, and drunk driving. In late 2005 HCI introduced the online program eTIPS for On Premise, which was designed specifically for bartenders, waiters, and waitresses.
The program is a self-paced approach to alcohol seller training, enabling alcohol sellers to be trained anywhere, anytime. eTIPS participants watch video clips and are asked to assess the customer needs from both a legal and alcohol-related perspective. Additionally, eTIPS for Off Premise covers laws and regulations in the specific state in which the participant wants to be certified. The last section of the course has participants apply the intervention information they learned in earlier exercises. At the end of the course, participants take a test they must pass to become certified.
“It is imperative that operators keep their customers safe, while protecting their employees, stores, and franchises from lawsuits,” said HCI president and c.e.o. Adam Chafetz in a statement. “By certifying their employees through eTIPS, storeowners are proactively taking measures to prevent underage sales, drunk driving, and intoxication. In addition, stores will improve customer service, receive discounts on liability insurance, and demonstrate to the community that they are in the forefront when it comes to preventing alcohol sales to underage or intoxicated customers.”
In 25 years HCI has certified over 2.5 million servers worldwide in the TIPS program. There are TIPS-certified people in all 50 states and the District of Columbia, as well as in over 30 foreign countries.
For more information about eTIPS, visit www.gettips.com/eTIPS.html.