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    PROGRESSIVE GROCER WEBCAST: Maximizing the Experience for High-Frequency Shoppers

    Thurs., Oct. 14, 2010 - 2:00 pm EST

    Join Chris Foltz of Heinen’s Fine Foods, Jack Mackey of Service Management Group and Meg Major of Progressive Grocer as they explore the in-store experience for high-frequency grocery customers and what ultimately truly drives customer loyalty. During this free interactive webcast, participants will gain insights about how the 17-store Heinen’s partnered with SMG to embrace a data-driven approach to grow its business by evaluating associate engagement and customer satisfaction benchmarks to drive top line revenue and cost savings with impressive results.

    Register Now: http://event.on24.com/r.htm?e=239751&s=1&k=64F582464393EAA6AF807CC229A7C467
     

    Stay tuned for additional upcoming Webcast announcements.

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