ABOUT US | CONTACT US | ADVERTISE | RSS
 
Progressive Grocer
Web
Subscribe
Newsletters  Magazine  Digital Edition
BREAKING NEWS: Eric Claus Leaves A&P; Company Posts Wider Q2 Loss
features - supermarket technology


Waitrose Upgrading Personal Shopping Assistants

Oct 18, 2009


U.K. retailer Waitrose plans to enhance the personal shopping units of its point-of-sale system with devices featuring an easy-to-read touchscreen display that the company says will enable advertising messages to be played.

Evesham, Worcestershire-based mobile retail technology vendor X2 Computing is supplying a WebDT 512, a 12-inch full-color touchscreen monitor in a ventilated metal casing that can be quickly fitted to the existing in-store Quick Check handset racks. Each screen has a built-in magnetic card-stripe reader (MSR) that will be used by registered users for identification purposes. This MSR has been custom-designed by X2 with a longer slot that provides a more positive feel and minimizes the need for customers to swipe their registered card multiple times.

“[This is] a cost-effective upgrade that will help extend the functionality of our Quick Check service,” said Steve Twomey, senior programmer of London-based Waitrose.

Quick Check was designed to reduce the amount of time that customers spend at the checkout and eliminates the need for unpacking and repacking of bags and shopping carts. Shoppers scan products as they select them throughout the store, and the transaction is tendered by placing the hand-held unit in a special carriage at dedicated Quick Check checkouts.

The new touchscreen displays will provide clear, accessible information that complies with the United Kingdom’s Disability Discrimination Act (DDA), which requires regular DDA audits in every shop to identify ways to further improve access.

Potential future developments include using the device for advertising messages, remote software updates and other functional enhancements -- all to be carried out from one central location instead of being operated locally.


recent supermarket technology
> Back to technology Homepage
news
Advertisement
products
Mann PackagingFresh Trio Offers Savings
Mann Packing is offering retailers three new budget-friendly items to capitalize on fresh seasonal produce sales.

GodivaBrew Up Some Godiva
Break time can be a decadent experience with the new collection of specialty coffees from Godiva Chocolatier, Inc.

Advertisement
research & analysis
Produce OpsProgressive Grocer's 2009 Produce Operations Review
Against a trying backdrop of persistently weak economic conditions, fierce competition and financially wary shoppers, supermarket produce departments faced much harsher headwinds during the past 12- month period than they have in recent years, as evidenced by marginal comparable-sales gains and a tentative outlook for the balance of the year, according to results of Progressive Grocer's 2009 Annual Produce Operations Review.

CES Front PagePG's CES: Inside the Market Basket: Economical Choices Bring Grocery Gains
Total supermarket sales were $430.3 billion, up $13.2 billion from the $417.2 billion recorded in 2007 -- continuing the trend of slightly higher percentage increases in each of the past five years, according to Progressive Grocer's 62nd Annual Consumer Expenditures Study (CES), now greatly expanded from the eight-page print edition to 35 pages of research.

Advertisement
 
Convenience Store News Gourmet Retailer