Retailers Hold Balance of Power: Cannondale
June 10, 2009
According to the 2009 Category Management Study released by sales
and marketing management consulting and software solutions firm
Cannondale Associates, the balance of power between manufacturers
and retailers has shifted toward retailers, and this trend is
expected to continue.
Five years ago, manufacturers and retailers say they held equal
shares of power in their partnerships, but today, manufacturers
believe that retailers control almost two-thirds of the overall
power and will extend their control to 71 percent five years from
now, while retailers believe they currently control 60 percent of
the overall power, and expect to control nearly two-thirds in five
years’ time.
Manufacturers see retailers especially exercising their power via
insights ownership, marketing expertise and thought leadership, and
retailers concur that they’re gaining ground and will dominate
these areas in another five years.
This power shift is attributable to retailers’ heavy investments in
intellectual capacity over the past decade, which has given them
proprietary data and competencies to interpret and act upon, and
thus enabling them to be less dependent on manufacturers’ influence
when devising strategies. For instance, some retailers have
employed loyalty card data to identify their most valuable shoppers
and develop programs to retain them.
“Manufacturers have seen this coming for a long time,” noted Bob
Hilarides, managing director at Wilton, Conn.-based Cannondale.
“The good ones have been working to develop some unique
capabilities that add value to the retailer and preserve their
influence in store. They know that marketing right at the point of
purchase is the most impactful means of changing shopper behavior,
and they cannot afford to cede it to the retailer
completely.”
With their greater power, retailers are demanding more from
manufacturers, which must in turn be selective as to where they can
provide the most value, since they lack the resources to provide
customized, detailed processes to all trading partners, Cannondale
advised.
“The companies that are best at differentiating themselves today
are choosing to truly excel in just two or three areas, based on
their trading partners’ needs, competitive gaps and their own core
competencies,” explains Hilarides. “In the other marketing areas,
they may choose to be just competitive, and not try to stand
out.”
Those companies that are selective in which new strategies they
embrace as a means of differentiation are likely to maintain their
influence and be successful in the future retail environment,
Cannondale said.
Retailers Hold Balance of Power: Cannondale
June 10, 2009
According to the 2009 Category Management Study released by sales and marketing management consulting and software solutions firm Cannondale Associates, the balance of power between manufacturers and retailers has shifted toward retailers, and this trend is expected to continue.
Five years ago, manufacturers and retailers say they held equal shares of power in their partnerships, but today, manufacturers believe that retailers control almost two-thirds of the overall power and will extend their control to 71 percent five years from now, while retailers believe they currently control 60 percent of the overall power, and expect to control nearly two-thirds in five years’ time.
Manufacturers see retailers especially exercising their power via insights ownership, marketing expertise and thought leadership, and retailers concur that they’re gaining ground and will dominate these areas in another five years.
This power shift is attributable to retailers’ heavy investments in intellectual capacity over the past decade, which has given them proprietary data and competencies to interpret and act upon, and thus enabling them to be less dependent on manufacturers’ influence when devising strategies. For instance, some retailers have employed loyalty card data to identify their most valuable shoppers and develop programs to retain them.
“Manufacturers have seen this coming for a long time,” noted Bob Hilarides, managing director at Wilton, Conn.-based Cannondale. “The good ones have been working to develop some unique capabilities that add value to the retailer and preserve their influence in store. They know that marketing right at the point of purchase is the most impactful means of changing shopper behavior, and they cannot afford to cede it to the retailer completely.”
With their greater power, retailers are demanding more from manufacturers, which must in turn be selective as to where they can provide the most value, since they lack the resources to provide customized, detailed processes to all trading partners, Cannondale advised.
“The companies that are best at differentiating themselves today are choosing to truly excel in just two or three areas, based on their trading partners’ needs, competitive gaps and their own core competencies,” explains Hilarides. “In the other marketing areas, they may choose to be just competitive, and not try to stand out.”
Those companies that are selective in which new strategies they embrace as a means of differentiation are likely to maintain their influence and be successful in the future retail environment, Cannondale said.