ABOUT US | CONTACT US | ADVERTISE | RSS
 
Progressive Grocer
Web
Subscribe
Newsletters  Magazine  Digital Edition
supermarket industry news

Save E-mail Print Most Popular RSS Reprints

Study: In-Store Sampling Inspires Repeat Purchases

Aug 4, 2009

-By Kenneth Hein


It’s no secret that sampling programs can get people to try and occasionally purchase an item. However, new research shows that such free giveaways can also help drive long-term sales and increase purchases of other items from the product line.

Whether a new product launch, line extension or established brand was sampled, households that participated in such programs drove a 475 percent sales lift the day of the event vs. non-sampled households, according to the “Report on In-store Sampling Effectiveness” conducted by Knowledge Networks-PDI on behalf of Schaumburg, Ill.-based marketing services company PromoWorks.

Those who sampled an item were 11 percent more likely to purchase it again during the 20-week period that followed. They were also 6 percent more likely to buy another item from the brand franchise.

“It’s always been understood to a certain degree that there is a lift during the event. The big ‘a-ha’ is the long-term impact and the effect a sampling event has on the franchise overall,” said Neal Heffernan, SVP/GM for Cincinnati-based Knowledge Networks-PDI.

Participants were nine times more likely to purchase a line extension the day of the sampling event. The sales lift continued -- up 107 percent after a 20-week period.

For older, established brands, the sales lift the day of the event was 177 percent greater than the control group, which received no samples. It remained up 57 percent after a 20-week period.

The sampling event also casts a halo over the entire brand portfolio, said Heffernan: The parent brand of the product sampled received a 107 percent sales lift the day of the event and a 21 percent sales increase after a 20-week period.


recent supermarket industry news
> Back to Supermarket Industry News Homepage
 
Brandweek's Food & Beverage News
Convenience Store News' Latest News
Brandweek's Packaged Goods News
 
The Gourmet Retailers' Latest News
Brandweek's Restaurant News
 
DDI Breaking Industry News
comments powered by Disqus
news video
category features
‘Power of Meat’ Finds Consumers Clinging to Deals, Stock-Ups While Shopping Meat Department
Although meat department tonnage was up significantly in 2009, profits are lagging as shoppers opt for less expensive value-oriented cuts, according to results revealed in the fifth edition of the joint “Power of Meat” study.

New Giant Store Showcases Hill PHOENIX Refrigeration Systems
A major part of the 97,000-square-foot Harrisburg, Pa., Giant Super Food Store’s energy savings and reduced carbon footprint comes from the cutting-edge refrigeration systems from Conyers, Ga.-based Hill PHOENIX.

The Beer Online Profit Guide, your online source for Beer Category Profitability. We're open 24 hours with Industry insights as fresh as our beer.
> Visit Beer Profit Guide
Advertisement
 
Convenience Store News Gourmet Retailer