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Roundy’s Supermarkets, Inc., plans to deploy a task management solution to optimize its internal communications and processes.
The Milwaukee-based grocer will implement the Store Ops-Center from Toronto-based Opterus. “The Roundy’s team reviewed operational compliance solutions from several application vendors,” said John Boyle, group VP at Roundy’s. “Throughout the process, we were seeking a solution that would help us control the flow of daily messages to our operations team. In the past, we had been killing the stores with redundant information and requests via e-mail. We had no way to monitor which stores were reading e-mail messages, which stores were taking actions to complete directives, and no visibility as to which stores were compliant with those activities.
“We selected Opterus because it provides us with a single channel for communications that allows us to communicate objectives across the enterprise, in addition to streamlining and monitoring execution,” he added.
Roundy’s will implement Opterus to automate communications among store operations, field operations management and home office staff. Store Ops-Center will be used to distribute all store communications for daily and weekly activities such as price changes, merchandising plans, corporate news and product recalls, as well as many other uses.
From a technical perspective, Roundy’s will use Opterus’ Web services (WSDL) to provide real-time integration with its PeopleSoft system for user authentication. Roundy’s also runs Opterus within its SharePoint intranet portal, giving the stores one simplified user interface for all corporate communications.
Roundy’s operates 154 retail grocery stores and 91 pharmacies under the Pick ’n Save, Copps, Rainbow and Metro Market banners in Wisconsin and Minnesota.