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The grocer had installed self-checkout units in six stores this past May.
Strack and Van Til's new self-checkout units, installed in six of its 30 stores this past May, recently surpassed the million-dollar milestone in customer-scanned transactions, the grocer said.
The chain was the first to install Pan-Oston's Utopia self-service checkout solution, which was developed specifically for independent grocers.
"I am not at all surprised by how smoothly our installations have been but am amazed at how few cashier-assisted transactions we are having with Utopia compared to our [previous] machines," said Henry Bykerk, director, information systems for Strack & Van Til. "Our cashiers love working the self-checkout lanes as it provides them with an opportunity to really interact with customers and in some cases make the checkout process even faster."
The vendor Pan-Oston said the system is designed to be an affordable self-checkout solution that is plug-and-play, easy to maintain, work with or without POS management software, is PCI compatible, and can integrated into existing lanes and hardware.
Strack & Van Til, a subsidiary of Chicago-based grocery distributor Central Grocers Cooperative, operates 30 retail locations in and around the Chicago and Northern Indiana area.