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    SofTechnics Upgrade Based on User Feedback

    Spartan Stores was one of the retailer-users that provided input.

    SofTechnics, an Akron, Ohio-based provider of price and inventory software solutions for retailers, has released version 4.3 of its ChainTrack.HQ which includes updates based on user feedback.

    "We have a long-standing and productive business partnership with SofTechnics, and our company has benefited from their philosophy of seeking retailer participation when designing new software offerings," said Jeff Millar, director of application development at Grand Rapids, Mich.-based Spartan Stores, a Softechnics customer. "This latest release is another example where SofTechnics listened to our current opportunities and designed new tools to reduce the time spent managing item assortment and pricing across our multiple grocery chains."

    Spartan Stores distributes more than 40,000 private-label and national brand products to more than 370 independent grocery stores in Michigan, Indiana, and Ohio. Spartan Stores also owns and operates 96 retail supermarkets in Michigan, including Family Fare Supermarkets, Glen's Markets, D&W Fresh Markets, Felpausch Food Centers, and VG's Food Centers.

    ChainTrack.HQ is a Web-deployed Master Data Management (MDM) solution governing item lifecycle, vendor authorizations, pricing strategy, and all of the data necessary to host in-store retail operations. The flexible zone structure and innovative item management tools were developed to allow retailers to easily maintain zone-specific and store-specific item assortment and pricing strategies to meet local customer demand.

    This latest version also includes new tools designed to support best practices in master data management and the latest industry standards. It offers enhanced support for multiple vendor packages for the same item, such as pallets and mixed shippers, with tighter data integrity among component items. New intelligent pricing calculations have been created to drive sales through the use of automated multiple pricing and new data entry options will significantly improve the efficiency of maintaining zone pricing. The reengineered batch reconciliation process with store systems offers improved usability and data visibility.

     

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