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Two nationally recognized experts on crisis management and violent crime will discuss how to protect customers and employees in the event of violence in the workplace, during the National Retail Federation's 2008 Loss Prevention Conference and Expo.
The three-day event will be held at the Orange County Convention Center in Orlando, June 23-25.
Larry Barton, president, Barton Consulting, and Mary Ellen O'Toole, supervisory special agent, Federal Bureau of Investigation, will share their insights and expertise about workplace violence and protecting customers, employees, and the company's brand during a general session on June 23. The session, "Threat Management: Strategies to Protect Your People and Brand," will begin at 12:15 p.m.
Barton is one of the world's leading experts in threat management and workplace violence prevention, according to NRF. As former v.p. of crisis management for Motorola, he headed company investigations looking into eight inter-office murders at Motorola over a five-year period. He has led the response to more than 1,200 crimes and serious incidents in stores, hotels, and casinos and teaches with O'Toole at the FBI Training Academy.
O'Toole has been with the FBI for the past 28 years and is a member of the National Center for the Analytics of Violent Crime. She is in the Behavioral Analysis Unit of the Critical Incident Response Group based at the FBI Academy in Quantico, Va. O'Toole has provided assistance on a wide range of violent crimes, including school shootings, product tampering, robberies, arsons and bombings, and crimes involving the threat of weapons of mass destruction.
Other sessions during the conference will include:
Successful Legal Strategies and Pitfalls in Retail
Monday, June 23, 11:00 a.m. - 12:00 p.m.
Organized Retail Crime: Tackling a Multi-Billion Dollar Problem
Tuesday, June 24, 9:45 - 11:15 a.m.
Plastic to Virtual: Gift Card and Credit Card Fraud Facts
Wednesday, June 25, 8:30 - 10:00 a.m.